Here's what you need to know for your
1st appointment!

HOW DOES IN HOME MASSAGE WORK?

​ Please watch our quick FAQ Video.

  • Once you booked your appointment. Please fill out your client profile.

  • For couples, the second appointment will be emailed a Welcome Email and please fill out the client profile as well.

  • Please add your Picture to your profile. We want to see who's home we are coming to.

  • Please review our safety polices page

Day of appointment

  • Your therapist will arrive at your home 5-10 minutes before your appointment time.

  • She will bring everything that she needs to work. Table, lotion and music. *COVID UPDATE* Clients will supply their own sheets.

  • A 5 x 10 foot space will be needed to work.

  • Suggested spaces: Bedroom, Living room, Bonus room, Basement.

  • Your therapist will go over your health history and start the treatment.

  • If you could provide a chair or stool that would be greatly appreciated.

Payment

  • Direct Billing will be done before your appointment.

  • Some insurance companies take up to a week to get back to us on what they will cover.

  • IF there is a balance we will send you an online invoice, once paid your card will be saved on file.

  • If No insurance card is on file or we do not bill your company the card on file will be charged. You will receive a receipt to submit to your insurance.

DO YOU OFFER DIRECT BILLING?

Yes. All of our therapist are registered. We offer Direct Billing for most major insurance providers:

  • Alberta Blue Cross

  • Cowan

  • Chambers of Commerce Group Insurance

  • Great West Life

  • Industrial Alliance

  • Johnson

  • Manulife

  • Maximum Benefit

  • Standard Life

  • Green Shield

If you do not see your company on here, they will have an online portal or app that you can submit with.

WHAT ARE THE BENEFITS TO MASSAGE THERAPY?

  • Reducing or eliminating muscle pain and tension.

  • Improving joint mobility.

  • Improving circulation.

  • Decrease Stress.

WHAT ELSE CAN MASSAGE THERAPY HELP WITH?

  • Anxiety

  • Headaches

  • Diabetes

  • TMJD

  • Muscle cramps

  • Sciatica

  • Depression

  • Upper back and neck pain

  • Stress relief

  • Chronic back pain

  • Insomnia

HOW OFTEN SHOULD I GET A MASSAGE?

Depends on our treatment plan and what we are treating. Acute injuries can be once a week lasting 2 – 4 weeks. Regular massages can be once a month

WHAT TYPE OF SPACE DO I NEED WHEN YOU COME TO MY HOUSE?

Most people choose to have the massage in their bedroom, bonus room, basement, rec rooms. What I need is a 10 ft. long by 5 foot wide space to be able to function properly and for the portable massage bed.

HOW FAR DO I NEED TO UNDRESS?

A full body massage requires undressing as far as your underwear. Lotions will be applied directly to skin. You will be covered fully with a sheet and only the area being worked on at that time will be exposed.

HOW WILL I FEEL AFTER A MASSAGE?

Typically you should instantly feel relaxed. Getting off the table you may feel slightly light headed. Soreness may often occur for a few days after the massage like you just had a big workout. Any soreness should subside within 2 days.

WHAT SHOULD I DO AFTER MY MASSAGE?

Drink plenty of water, treat yourself to a nice shower or bath, and apply hot packs to areas that have been worked on.