Here's what you need to know for your

1st appointment!

HOW DOES IN HOME MASSAGE WORK?

​ Please watch our quick FAQ Video.

  • Once you booked your appointment. Please fill out your client profile.

  • For couples, the second appointment will be emailed a Welcome Email and please fill out the client profile as well.

  • Please add your Picture to your profile. We want to see who's home we are coming to.

  • Please review our safety polices page

Day of appointment

  • Your therapist will arrive at your home 5-10 minutes before your appointment time.

  • She will bring everything that she needs to work. Table, lotion and music. *COVID UPDATE* Clients will supply their own sheets.

  • A 5 x 10 foot space will be needed to work.

  • Suggested spaces: Bedroom, Living room, Bonus room, Basement.

  • Your therapist will go over your health history and start the treatment.

  • If you could provide a chair or stool that would be greatly appreciated.

Payment

  • Direct Billing will be done before your appointment.

  • Some insurance companies take up to a week to get back to us on what they will cover.

  • IF there is a balance we will send you an online invoice, once paid your card will be saved on file.

  • If No insurance card is on file or we do not bill your company the card on file will be charged. You will receive a receipt to submit to your insurance.

DO YOU OFFER DIRECT BILLING?

Yes. All of our therapist are registered. We offer Direct Billing for most major insurance providers:

  • Alberta Blue Cross

  • Cowan

  • Chambers of Commerce Group Insurance

  • Great West Life

  • Industrial Alliance

  • Johnson

  • Manulife

  • Maximum Benefit

  • Standard Life

  • Sunlife

  • Green Shield

WHAT ARE THE BENEFITS TO MASSAGE THERAPY?

  • Reducing or eliminating muscle pain and tension.

  • Improving joint mobility.

  • Improving circulation.

  • Decrease Stress.

WHAT ELSE CAN MASSAGE THERAPY HELP WITH?

  • Anxiety

  • Headaches

  • Diabetes

  • TMJD

  • Muscle cramps

  • Sciatica

  • Depression

  • Upper back and neck pain

  • Stress relief

  • Chronic back pain

  • Insomnia

HOW OFTEN SHOULD I GET A MASSAGE?

Depends on our treatment plan and what we are treating. Acute injuries can be once a week lasting 2 – 4 weeks. Regular massages can be once a month

WHAT TYPE OF SPACE DO I NEED WHEN YOU COME TO MY HOUSE?

Most people choose to have the massage in their bedroom, bonus room, basement, rec rooms. What I need is a 10 ft. long by 5 foot wide space to be able to function properly and for the portable massage bed.

HOW FAR DO I NEED TO UNDRESS?

A full body massage requires undressing as far as your underwear. Lotions will be applied directly to skin. You will be covered fully with a sheet and only the area being worked on at that time will be exposed.

HOW WILL I FEEL AFTER A MASSAGE?

Typically you should instantly feel relaxed. Getting off the table you may feel slightly light headed. Soreness may often occur for a few days after the massage like you just had a big workout. Any soreness should subside within 2 days.

WHAT SHOULD I DO AFTER MY MASSAGE?

Drink plenty of water, treat yourself to a nice shower or bath, and apply hot packs to areas that have been worked on.

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Edmonton & Canmore AB

©2020 by Mobile Massage YEG.